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Orders are normally dispatched within 1-3 working days. During busy periods or public holidays, processing may take up to 3 working days.

Yes. Where a tracked shipping service has been selected, full tracking details will be automatically emailed to you once your order has been dispatched.

Yes, the vast majority of our capsules use 100% plant-based HPMC (Hydroxypropyl Methylcellulose) shells without gelatin. Please refer to the individual product page for full confirmation.

You can browse our collections by health goal (such as Bone & Joint Health, Energy, or Immunity) or take our quick Supplement Finder Quiz. If you have specific health concerns, we always recommend consulting a qualified healthcare professional.

Our supplements are formulated, blended, and encapsulated right here in the United Kingdom under a documented HACCP and GMP food safety system.

Our formulas are strictly focused on clean, pure ingredients without unnecessary synthetic binders, artificial flowing agents, or fillers. Check each product page for the full transparent breakdown.

Yes, all of our vegan-friendly products are naturally suitable for vegetarians. Check individual product labels for specific dietary details.

Yes, third-party laboratory Certificates of Analysis (COAs) are available for our product batches upon reasonable request by contacting our support team.

Yes. We offer a 30-day return policy for eligible unopened, factory-sealed products purchased directly from our store. Please refer to our Return & Refund Policy for step-by-step instructions.

Please contact us as soon as possible with your order number and clear photographs of the damaged product and outer packaging. We will investigate and dispatch a replacement promptly.

Yes. You have full control in your account dashboard to cancel anytime, adjust your delivery frequency, update shipping details, or switch products before your next scheduled billing date.

Many supplements can safely be taken together, but individual health needs vary. If you are pregnant, breastfeeding, take prescription medication, or have a pre-existing condition, please consult your GP before use.

No. Food supplements should never be used as a replacement for a varied, balanced diet and a healthy, active lifestyle.

You can reach our dedicated UK Customer Care team at info@mothernature.store. We aim to respond to all enquiries within one business day.